.support-counters {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 16px;
  margin: 0 0 24px;
}
.support-counter {
  border: 1px solid var(--border);
  border-top: 3px solid var(--ticket-color);
  background: var(--surface);
  text-align: left;
  padding: 20px;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 10px;
  border-radius: 10px;
}
.support-counter strong {
  font-size: 28px;
}
.support-counter.selected {
  outline: 2px solid var(--ticket-color);
  outline-offset: 2px;
}
.support-state {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  color: var(--ticket-color);
  background: color-mix(in srgb, var(--ticket-color) 12%, white);
  padding: 6px 9px;
  border-radius: 6px;
  white-space: nowrap;
  font-size: 11px;
  font-weight: 700;
}
.support-state:before {
  content: "";
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--ticket-color);
}
.support-toolbar {
  flex-wrap: wrap;
}
.support-toolbar .search-field {
  min-width: 240px;
  flex: 1;
}
.support-view {
  display: flex;
  gap: 4px;
  margin-left: auto;
}
.support-view button[aria-pressed="true"] {
  background: var(--text);
  color: var(--surface);
}
.support-table {
  width: 100%;
  border-collapse: collapse;
  min-width: 1000px;
}
.support-table th,
.support-table td {
  padding: 16px 14px;
  text-align: left;
  border-bottom: 1px solid var(--border);
}
.support-table th {
  font-weight: 500;
  font-size: 11px;
  background: var(--background);
}
.support-table td small {
  display: block;
  font-size: 11px;
  color: var(--muted);
  margin-top: 7px;
}
.support-table .client-name {
  white-space: normal;
  text-align: left;
}
.support-kanban {
  display: grid;
  grid-template-columns: repeat(4, minmax(220px, 1fr));
  gap: 16px;
  overflow-x: auto;
  align-items: start;
  padding: 2px 1px 15px;
}
.support-column {
  border: 1px solid var(--border);
  border-top: 4px solid var(--ticket-color);
  border-radius: 10px;
  background: color-mix(in srgb, var(--ticket-color) 4%, var(--background));
  padding: 15px;
  min-height: 280px;
}
.support-column h3 {
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-size: 13px;
  margin: 4px 0 19px;
}
.column-total {
  background: var(--surface);
  padding: 4px 8px;
  border-radius: 6px;
}
.support-card {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  gap: 12px;
  text-align: left;
  width: 100%;
  padding: 17px;
  margin: 0 0 12px;
  background: var(--surface);
  border-radius: 9px;
  white-space: normal;
  box-shadow: 0 2px 5px #25223705;
  border-left: 3px solid var(--ticket-color);
}
.support-card strong {
  font-size: 14px;
  line-height: 1.5;
}
.support-card > span:first-child {
  display: flex;
  justify-content: space-between;
  font-size: 11px;
}
.support-card small {
  color: var(--muted);
  font-size: 11px;
}
.support-priority {
  font-size: 10px;
  text-transform: uppercase;
  letter-spacing: 0.05em;
}
.support-panel {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 11px;
  padding: 24px;
}
.support-form {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 20px;
}
.support-full {
  grid-column: 1/-1;
}
.support-form h3 {
  margin: 0;
}
.support-form label,
.support-detail label {
  display: flex;
  flex-direction: column;
  gap: 9px;
  font-size: 12px;
}
.support-form textarea,
.support-detail textarea {
  min-height: 130px;
  resize: vertical;
}
.support-form small,
.support-detail label small {
  font-size: 11px;
  color: var(--muted);
  line-height: 1.6;
}
.support-form-actions,
.support-actions {
  display: flex;
  gap: 10px;
  justify-content: flex-end;
}
.support-error {
  color: #a53030;
  background: #fff0ef;
  border: 1px solid #f2cbca;
  padding: 12px;
  border-radius: 7px;
  grid-column: 1/-1;
  line-height: 1.6;
}
.support-detail {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 300px;
  gap: 24px;
  align-items: start;
}
.support-conversation {
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 18px;
}
.support-contact p {
  font-size: 12px;
  color: var(--muted);
  line-height: 1.7;
  overflow-wrap: anywhere;
}
.support-contact h3 {
  margin: 18px 0 6px;
}
.support-message {
  padding: 21px 23px;
  border: 1px solid var(--border);
  border-left: 4px solid #639aac;
  background: var(--surface);
  border-radius: 10px;
  margin-bottom: 16px;
}
.support-message.initial {
  border-left-color: #9384bb;
}
.support-message.internal {
  background: #fff8e9;
  border-color: #e7d5a4;
  border-left-color: #ba8a28;
}
.support-message.event {
  background: transparent;
  border-left-color: #b0b3bf;
  padding: 14px 18px;
}
.support-message.event p {
  font-size: 12px;
}
.support-message header {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  font-size: 12px;
}
.support-message header span {
  font-size: 10px;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}
.support-message time {
  margin-left: auto;
  font-size: 10px;
  color: var(--muted);
}
.support-message p {
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  font-size: 13px;
  line-height: 1.85;
  margin-bottom: 0;
}
.support-recipients {
  margin-top: 12px;
  font-size: 11px;
  color: #805c19;
}
.support-delivery {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 7px;
  margin-top: 16px;
  font-size: 11px;
  color: var(--muted);
  line-height: 1.6;
  overflow-wrap: anywhere;
}
.support-delivery:empty {
  display: none;
}
.support-mail-aceptado {
  color: #367e68;
}
.support-mail-error,
.support-mail-desconocido {
  color: #a53030;
}
.support-delivery button {
  font-size: 11px;
}
.support-attachments {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 18px;
}
.support-attachments a {
  display: flex;
  align-items: center;
  gap: 8px;
  border: 1px solid var(--border);
  background: var(--surface);
  border-radius: 7px;
  padding: 10px 12px;
  font-size: 11px;
  overflow-wrap: anywhere;
  max-width: 100%;
}
.support-attachments svg {
  width: 15px;
  flex-shrink: 0;
}
.support-detail form > label {
  margin-bottom: 18px;
}
.support-detail h3 {
  font-size: 15px;
  margin: 0 0 22px;
}
.support-detail dl {
  border-top: 1px solid var(--border);
  padding-top: 18px;
  margin-top: 22px;
  font-size: 11px;
  display: grid;
  gap: 7px;
}
.support-detail dt {
  color: var(--muted);
  margin-top: 6px;
}
.support-detail dd {
  margin: 0;
}
.support-detail aside .primary {
  width: 100%;
}
.support-detail [multiple] {
  min-height: 120px;
}
.support-detail [hidden] {
  display: none !important;
}
@media (max-width: 1100px) {
  .support-detail {
    grid-template-columns: minmax(0, 1fr) 260px;
  }
}
@media (max-width: 800px) {
  .support-counters {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .support-detail {
    display: flex;
    flex-direction: column-reverse;
  }
  .support-detail aside,
  .support-conversation {
    width: 100%;
  }
  .support-form {
    grid-template-columns: 1fr;
  }
  .support-form > * {
    grid-column: 1;
  }
  .support-view {
    margin-left: 0;
  }
  .support-panel {
    padding: 18px;
  }
  .support-message time {
    margin-left: 0;
  }
}